At Queen of Luxury we value and emphasize on TRUST. We guaranty 100% authenticity and reliable shopping.
It’s very important for us to be equipped with experts that are skilled in product authentication.
Our staff has years of experience working with designer handbags and shoes and as personal shoppers as well as stylists specializing on designer accessories.
To ensure authenticity, firstly before any item is purchased/consigned we ask all sellers/consignors to provide receipts along with their item/s. We also authenticate the item/s in person and seek 3rd party authentication in person if needed, we personally hand carry items and bring to the Authenticator’s facility for Authentication or online if needing 4th Party Authentication (we only deal with reputable Authenticators; ask us for more details).
All item/s are inspected to ensure manufacturers standards, quality and details such as date codes, authenticity cards, serial number if applicable, craftsmanship, condition, materials, stitching, stamping, hardware and authenticity stamps.
We back up our authentication process 100% and guarantee full authenticity for all items. We believe strongly in TRUST by offering FULL REFUND for items deemed to be NON-AUTHENTIC with proof.
We have established good customer relationship and continued repeat customer clientele.
If you are unsure about your item’s authenticity we offer IN STORE Verbal Authentication for $50 CAD or Authentication with Certificate for $150 CAD. Please note we do not do on the spot Authentication as we require the item/s to be left for 24 hours to undergo our extensive Authentication Process.
All customers needing Authentication Service requires an appointment prior to coming down our store. We will also need you to provide us with a valid Government Issued Photo ID to certify that certify that you are the sole and lawful owner of the item/s you are bringing and that all item/s are clear of all liens and notes.
Please note that Queen of Luxury Boutique Inc. does not buy or sell counterfeit products. Participating in Counterfeiting is ILLEGAL and punishable by fines, confiscation or prosecution.
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